How can we help?
Answers about ordering with KLASTA. For a problem with an order, use Get help with this order on its tracking page.
Planning a business gathering?
For office lunches, meetings and corporate events, tell us your company, location, preferred date, headcount, budget and dietary needs. Menus and arrangements are confirmed directly.
Ordering is currently unavailable. You don't need an account to plan a gathering or call with a business question.
Ordering
When am I charged?
Your card is held when you order and charged only when the chef accepts. If she doesn't accept within 10 minutes, the order cancels and nothing is charged.
Can I cancel?
Yes, for free until the chef accepts — use Cancel order on the tracking page. After that, use Get help with this order and the team will sort it out.
How do allergens work?
Every dish lists its allergens on the meal page, in your cart and at checkout. Chefs cook in home kitchens, so cross-contact is possible. If in doubt, ask us before ordering.
What is the delivery PIN?
A 4-digit code on your tracking page and in your account. Give it to the driver at the door — it proves the food reached you.
Why can't I choose some addresses?
Each chef delivers within a set distance of her kitchen. Addresses outside it are greyed out at checkout.
How much reaches the chef?
Up to 85% of the food price goes to the chef. The delivery fee ($4.99) pays the driver, and tips go 100% to the driver.
Contact us
Call us on +1 480-516-9785. For account or order support, you can also sign in and send a request below.